It is a student-run, non-law enforcement service providing transportation for students, faculty, and staff around the Boca Raton Campus at night, through the use of student driven golf carts. Student government Night Owls responsibility is to provide safe, convenient, and efficient student transportation on the Boca Raton Campus. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.With the growing presence of our student body. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Buyers beware!īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Lastly, I attempted to call them via phone and cannot get through to anyone. I paid over $1000 for both systems with added cameras and regret the purchase. How can you complete a factory reset on the devices when you are locked out of the account? There should be a way to remove the account completely from the server, so I may go through the initial setup process again, but their technical support is strictly artificial intelligence driven with manuals that generally identify common steps to resolve problems for common circumstances. In addition, I keep getting an access denied error this device is registered to another account whenever I attempt to log into the NVRs. Consequently, I cannot use four of the cameras, because the NVRs are no longer picking them up. Now, only two cameras each can be picked up by the NVRs instead of four cameras as expected. I purchased two wireless NVRs, and two additional wired cameras, where everything worked as expected after setup for approximately one year. When I called back the support person admitted that this is a scam to force people to purchase a new system after warranty expires. The asked that I provide purchase receipt and since it is 13 months since I purchased it they are asking that I purchase a new box. Since it was a network issue not allowing them to release the box from the old system the technician indicated I need a new box and they would be sending it. For some reasons the box keeps reverting back to the original user name. ![]() When I registered the product it required the user name to have a character such as a period exactly a year after the warranty expired their network made a update that no longer allows for periods therefore I can no longer log in into the system Their staff indicated it is a network issue because the network is not allowing the old username to be deleted and releasing the box from that user name even after deleting it from the account and entering into the the user name. ![]() I purchased a DVR night owl video surveillance.
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